Our History, Our Humble Beginnings…
Year 1988 – The First Pharmacy
The first health Lane Family Pharmacy set up at SEMUA HOUSE-MASJID INDIA. The time only had the founder Ms. Lee Ai Lang with 2 operation assistants to run the store.
Year 1994 – Inventory Expansion
Based on the demand from the customers, Health Lane Family Pharmacy expanded the inventory range from Medication and Supplement to personal care, Health Drink and Health Food, medical devices and other health related products.
Year 1999 – Health Care Access
The increased demand for Health Care services was needed. The community requires easy access to follow up their health condition and medication supply.
Year 2000 – Formation of Talent & Development
We formed the Training and development unit to focus on managing the quality of service in each outlet, to assure the personnel in the outlet are knowledgeable with great customer service to serve the local community in Malaysia.
Year 2001 – Health Services Initiative
Efforts to expand the scope of services offered by community pharmacies in Malaysia, aimed at improving public accessibility to healthcare services. These included initiatives such as health screenings, medication counseling, and disease management programs.
Year 2004 – Wisma Health Lane established
WISMA Health Lane was established with a team consisting of professionals in various departments, such as finance, IT, administration, human resources, logistics, and store management. This setup was aimed at creating a comprehensive and efficient operation to support the delivery of healthcare services to our pharmacy outlets across Klang Valley.
Year 2011 – Service Expansion to Rural Areas
The initiative program in 2011, aimed to bridge the gap in healthcare access for communities residing in remote or underserved areas by bringing pharmacy and healthcare services closer to them, providing essential healthcare services, and promoting health awareness and education among these populations.
Year 2016 – First State Expansion
The first Health Lane Family Pharmacy set up at Seremban 2, Negeri Sembilan. By following the core vision of the company, the expansion aims to reach out to other states in Malaysia.
Year 2020 -COVID Pandemic
The covid pandemic attacks and making more people need help from medical suppliers. Our team is putting in extra effort to reach out our hands to more people by expanding our services to Johor, Penang and Pahang
Current – Operating Outlets
As of now, we are operating with over 200 outlets nationwide and continue expanding
